- Can I change my booking?
- If you have made a booking on their website and want to change it, please fill in the form on their Contact page and tell them the name of the hotel and the change you want to make. Their booking agents will check your request and then get in touch with you.
- What benefits do I get if I book direct through Zafiro UK?
- Booking direct on their website means you always get the best price anywhere online, plus you also get a welcome gift and other exclusive services.
- What is Zafiro Rewards and how does it work?
- Zafiro Rewards is the Zafiro Hotels loyalty programme, providing exclusive prices and offers for members, among other benefits. All you have to do is sign up for the programme to get an automatic member discount of up to 15%. Enjoy their discounted prices, exclusive special offers and, of course, all the benefits of booking online: sign up in just a few seconds when you book and select the Zafiro Rewards rate.
- What is a voucher code? What is it for and how can I use it?
- A voucher/discount code is a promotional code which offers you additional benefits such as a discount or extra services. If you have a code, introduce it in the “promotional code” box to start your booking. If your code meets all the conditions, the discount will be automatically applied. * Only one promotional code can be used for each booking and cannot be combined with other offers.
- What does the "Best price guarantee" mean?
- If you make a booking on their website and find a cheaper rate on another website within 24 hours, please send an email to [email protected] together with a link or some sort of proof that shows the difference in price. After they have checked your claim, they will modify your booking so that it reflects the cheapest price.
- How can I book a special offer?
- The Offers section of their website always has a choice of promotions and special offers so you can stay with them at the best possible price. Bear in mind that the prices shown in the Offers section already include the discounts or promotions. You can check how much your save compared to the normal price when you make your booking.
- How and when do I pay for my booking?
- Payment of the booking will be made on arrival at the hotel in reception (except if you have booked a non-refundable rate or another type of rate that requires payment in advance). You can pay in cash or with any of these credit or debit cards: Visa, Mastercard, American Express or Diners. Please note that a maximum of €2,500 can be paid in cash.
- Do you have free parking?
- The Zafiro Palace Alcudia, Zafiro Palace Palmanova, Zafiro Palace Andratx and Zafiro Mallorca Hotels all have parking spaces for guests completely free of charge. Their other hotels have free parking on the street or in the immediate vicinity of the hotel. No reservation is required.
- Do you have any special packages for golfers?
- In the Zafiro Golf section on their website you can see all the information you need and even make a personalised booking designed specially for you.
- Does Zafiro UK offer any exclusive promo codes for hotel stays around New Year's Day?
- Yes, Zafiro UK typically offers exclusive promo codes to help you ring in the New Year with a memorable stay at their luxurious hotels. Visit their website at https://www.zafirohotels.com/en/ around New Year's Day to find special deals and discounts tailored for holiday travelers. It's a great opportunity to save on your celebrations and start the new year with a fantastic getaway!
- What special offers does Zafiro UK have for accommodations during the Easter Monday holiday?
- During the Easter Monday holiday, Zafiro UK often features special offers on accommodations to celebrate the season. Visitors can enjoy discounted rates, promotional packages, and exclusive deals tailored for the holiday period. It's advisable to check the 'Offers' section on their website at https://www.zafirohotels.com/en/ or sign up for their newsletter to receive the latest holiday deals direct to your inbox. Booking in advance and using any promo code available during this time can also help maximize your savings.