- What are my payment options when placing an order?
- Shopping at The House is easy and safe! Use any of the following payment options during checkout: American Express, Visa, MasterCard, Discover, Diner's Club, JCB, Venmo and PayPal.
Money orders and checks can be mailed in for orders placed over the phone or using the catalog.
- What if my order arrives damaged?
- The House apologizes if your order arrives in less than perfect condition. For items that arrive damaged, immediately contact their customer service team at 1-800-409-7669 for further instructions. Please keep all boxes and packing materials until informed otherwise.
- How do I get free shipping on my order?
- If the merchandise on your order totals $99 or more, your Economy Ground Shipping is FREE.
- What is the return policy at The House?
- They believe in offering the very best value, quality, and selection. Plus, they want you to enjoy your purchase! In the event you wish to send a product back to them, you may return most unused items for a refund or exchange, minus shipping, within 90 days from the date of purchase unless noted below under exceptions and exclusions.
- Does The House offer price matching?
- At The House, they want to make sure you're getting the best products at the best value, which is why they offer the lowest prices possible. In the event you find a lower price somewhere else, let them know and they'll price match it. Don't be shy!
- What New Year's Day special offers does The House have for outdoor gear?
- To celebrate New Year's Day, The House often features exclusive discounts on a wide range of outdoor gear, including snowboards, skis, and winter apparel. Shoppers can find significant savings by checking for New Year promo codes and special holiday deals on their website at https://www.the-house.com/. It's also a great time to sign up for their newsletter to receive updates on new arrivals and additional exclusive offers that might be available during the holiday season.
- Does The House offer any special promo codes or discounts for Martin Luther King Jr. Day?
- Yes, The House typically offers a variety of special promo codes and discounts around Martin Luther King Jr. Day. To take advantage of these holiday deals, make sure to visit their website at https://www.the-house.com/ close to the holiday. These offers can include price reductions on outdoor gear and winter sports equipment, so it's a great opportunity to stock up for the season while enjoying the savings.
- Does The House offer any exclusive promo codes for snow gear during the Presidents' Day sale?
- Yes, during Presidents' Day, The House typically offers special promo codes and discounts specifically for snow gear such as snowboards, skis, and winter apparel. Be sure to visit https://www.the-house.com/ to catch the best deals and maybe sign up for their newsletter to get early access to exclusive offers.