- What are the payment methods accepted at Step One?
- They accept most forms of payment. This means you can pay for your Step One order by credit card, Clearpay, Zip Pay, Apple Pay, Google Pay, and Klarna,
- Does Step One sell gift cards?
- Of course! They sell gift card and their gift card prices range from £20 up to £100. Gift cards are delivered by email and contain instructions to redeem them at checkout. To make things even better, their gift cards have no expiry date.
- How can I redeem my Step One gift card?
- You will receive your gift card via email and then you can use this gift card code at checkout to redeem.
- What is Step One's warranty policy?
- They stand by what they make. For this reason, they offer a 12-month warranty on all manufacturer defects. The 12-month period starts on the date of purchase. If a First Pair Guarantee or exchange takes place, the warranty is covered from the date of the original purchase.
- What's the first pair guarantee?
- Step One's First Pair Guarantee allows you to purchase a pair with confidence, knowing that if you are not satisfied with the fit or style, they will refund your purchase or send you a new size. This means that if you purchase a 4-pack of their underwear and only try one pair on, you can return the unopened pairs and receive four pairs in the new size or style of your choice.
- Is there a discount for signing up to Step One's newsletter?
- Yes! When you sign up to Step One newsletter, you will receive £8 off on your next order. You will also receive timely updates about their latest discount deals and product launches.
- Does Step One offer any special promo codes or discounts specifically for New Year's Day shopping?
- Yes, Step One often welcomes the New Year with exclusive discounts and special offers. To make the most of New Year's Day shopping, check their website at https://uk.stepone.life/ closer to the date for limited-time promo codes and holiday deals that can help you save on their stylish and comfortable range of underwear. Signing up for their newsletter can also grant you early access to these special savings opportunities.
- What Easter Monday special offers are available on Step One for purchasing sustainable underwear?
- During Easter Monday, Step One often features exclusive discounts on their range of sustainable underwear. Make sure to check the website https://uk.stepone.life/ for promo codes and special holiday deals that could help you save significantly on your purchases. Additionally, subscribing to their newsletter can provide early access to Easter promotions and extra savings.