- How long does it take to get my jewelry?
- For ready to ship pieces, please allow 1-2 business days for processing, plus shipping time. For made to order pieces, please allow 10-15 business days for processing, plus shipping time.
Please read specific product descriptions and details before ordering.
- Does Kinn offer buy now pay later or financing options?
- Yes, they offer Affirm in the US and Klarna in select international countries. You can buy now and pay later with flexible plans that fit your budget. Simply select Affirm or Klarna when at the payment step at checkout.
- What's Kinn's return policy?
- For domestic orders, you may return most unworn or unused items within 10 business days of the delivery date for a full refund. You may exchange or return items for store credit within 20 business days of the delivery date. They will determine if the piece is eligible for a full refund once it arrives back to them. Depending on the condition of the returned item, there may be a 20% restocking fee (i.e. if it's been damaged or clearly worn).
- How much does shipping cost?
- For orders within the continental US:
STANDARD 3-5 business days (orders $200+): Free Shipping
STANDARD 3-5 business days (orders less than $200): $10 Shipping
EXPEDITED 2 business days: $25 Shipping
OVERNIGHT 1 business day: $50 Shipping
For orders to Alaska, Hawaii, and Puerto Rico, shipping is $30.
For international orders, shipping is calculated at checkout
- Does Kinn provide repairs?
- Kinn provides complimentary repairs for pieces that fall under our warranty. Please fill out the Repair Service form for any repair requests. Please note that repairs can take up to 6-8 weeks.
- Does Kinn make custom jewelry?
- Yes, they accept custom jewelry orders. For custom and repurpose inquiries, you will need fill out a form.
Please note that custom pieces typically take at least 4-6 weeks to complete once their team begins production.
- Do I save when I sign up to the Kinn newsletter?
- Definitely! Sign up to get 10% off and become next of Kinn. Be the first to know about new arrivals & exclusive offers.
- Does Kinn offer any special promo codes or discounts in celebration of Martin Luther King Jr. Day?
- Yes, Kinn often celebrates Martin Luther King Jr. Day with exclusive discounts and special offers. To ensure you don't miss out, visit their website at http://www.kinnstudio.com close to the holiday. Signing up for their newsletter can also give you early access to promo codes and holiday deals specifically curated for the occasion.
- What exclusive Presidents' Day promotions and discount codes does Kinn offer?
- During Presidents' Day, Kinn often features special promotions and exclusive discount codes that you can use to save on their exquisite jewelry collections. Make sure to visit http://www.kinnstudio.com closer to the holiday for details on the latest deals and perhaps sign up for their newsletter to receive updates directly to your inbox. This is a great opportunity to treat yourself or a loved one with a timeless piece while making the most of the holiday savings.