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What is your return policy for hardware?

Acer will accept returns within 15 days of delivery for most hardware products and shipping will not be refunded. The customer is responsible for the return of the product and must obtain a Return Merchandise Authorization (RMA) from Acer by contacting 1-800-910-2237.

How do I request a return of a physical product at Acer?

You must contact Acer to receive a return merchandise authorization (RMA) before returning your product. Product arriving without an authorized RMA will not receive credit. All merchandise without an authorized RMA will be returned to the customer. To request a refund, contact Customer Service at 1-800-910-2237.

What is the Shipping Policy at Acer?

Shipping times are estimated in business days. Ground = 3-7 business days, Priority = 1-2 business days and weekend deliveries are not available. It is also important to note that whole unit shipments (Laptops, Chromebooks, Desktops, All In Ones, Tablets, Monitors and Projectors) will require a signature for delivery.

Can I change my shipping method?

Unfortunately, you cannot change your shipping method after you submit your order. Orders with physical shipments are immediately sent to the Acer fulfillment facility when they are submitted and our system can no longer retrieve or change them.

What payment methods can I use?

At Acer they accept Credit Cards (Visa, MasterCard, American Express, Discover), Debit Cards (Visa, MasterCard, Discover), Amazon Pay and Affirm Financing* (for purchases of $700 and up). To pay by Credit or Debit Card select “Credit Card” at checkout. To apply for installment, please select Affirm during checkout.

Does Acer offer a military discount?

Certainly! If you are a military member, you will get 10% off your laptop or desktop purchase. This offering is made possible through their Veterans Advantage partner.

Does Acer have a membership program?

Yes, Acer’s membership is called Acer ID and will give you access to exclusive Acer offers, extended device warranties at promotional rates, and free and steeply discounted apps.

Does Acer offer any special promo codes or discounts in honor of Martin Luther King Jr. Day?

Yes, Acer often features special promo codes and discounts specifically for Martin Luther King Jr. Day. To ensure you don’t miss out on these deals, it's wise to check their website as the holiday approaches. You can visit https://store.acer.com/en-us/ and look for seasonal banners or sign up for their newsletter to get alerts about these exclusive offers right in your inbox!

What specific Presidents' Day promotions does Acer offer to help save on electronics?

During Presidents' Day, Acer typically features a variety of special offers and discounts on their technology products. To take advantage of these deals, visit the Acer website at https://store.acer.com/en-us/ and look for Presidents' Day promo codes. Save on laptops, desktops, and accessories by checking out their holiday deals section for the latest discounts tailored to this holiday season.